2024 TLOMA Conference in Niagara Falls


Released:26 July 2011

  • Fax server application is compatible with Avaya IP Office 7.0, Avaya Aura® Communication Manager 6.0.1 and Avaya Aura® Session Manager 6.1 solutions
  • Helps businesses like KAISERComm simplify installation

MINNEAPOLIS, MN — Multi-Tech Systems, a leading global manufacturer of Unified Communications and device networking products for M2M (machine-to-machine) communications, today announced that its FaxFinder® IP fax server is compliant with key solutions from Avaya, a global provider of enterprise communications systems, software and services.

Combining quality hardware and industry-leading software to deliver exceptional value in fax server solutions, the FaxFinder IP allows companies to send and receive faxes using existing email and network resources, and ultimately reduce costs while enhancing productivity. The FaxFinder IP fax server now is compliance-tested by Avaya for compatibility with Avaya IP Office 7.0, Avaya Aura Communication Manager 6.0.1 and Avaya Aura Session Manager 6.1.

“Expanding the functionality of the existing FaxFinder product line to include an IP model gives resellers the opportunity to reach out to existing customers who are looking to reduce the costs of their current fax solution,” said David Tincher, senior product manager, Multi-Tech Systems. “Resellers can also begin including the FaxFinder IP with each Avaya system they quote with the confidence that results from the successful completion of Avaya compliance testing.”

Where the need for fax support is critical, including healthcare or human services, legal, accounting, education, law offices and real estate, the FaxFinder features allow companies to experience significant cost-savings with increased employee productivity, often achieving return on investment in weeks and saving thousands of dollars each year in comparison to web-based subscription fax services.  Businesses can estimate their return on investment with an ROI calculator available at www.multitech.com/faxfinder.

One of the companies benefiting from the interoperability of Multi-Tech and Avaya solutions is KAISERComm, a business that specializes in communications solutions for healthcare, non-profits, financial services and manufacturing clients.

“The documentation that comes with the completion of testing takes the headache out of the installation process,” says Chris Skordahl, sales engineer for KAISERComm.  “Everything we need is laid out step-by-step, so it’s easy to follow and enables us to get the system up and working quickly.”

Multi-Tech Systems is a member of the Avaya DevConnect program—an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company’s investment in its network.

As a Gold member of the program, Multi-Tech is eligible to submit products for compatibility testing by the Avaya Solution Interoperability and Test Lab.  There, a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compliant.  Doing so ensures businesses can confidently add best-in-class capabilities to their network without having to replace their existing infrastructure—speeding deployment of new applications and reducing both network complexity and implementation costs.

“DevConnect partners like Multi-Tech deliver quality products that are cost-effective and easily integrate with Avaya solutions,” said Eric Rossman, vice president, developer relations, Avaya.  “This provides tremendous value to small and mid-sized customers, enabling them access to the latest technologies and the benefits of improved productivity and a rapid return on investment.”

About Avaya
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, data solutions and related services to companies of all sizes around the world. For more information please visit www.avaya.com. For more information on the Avaya DevConnect program, visit www.avaya.com/devconnect.

About Multi-Tech Systems
40 years and 20 million devices, Multi-Tech provides the shortest path to achieving M2M (Machine-to-Machine) communications. Its reliable carrier-approved external and embedded modems connect data over cellular and analog networks from anywhere in the world, instantly enabling M2M applications in many vertical markets, including, energy, healthcare, transportation and financial/retail.  Its comprehensive services help customers manage the complexities of bringing an M2M solution to market quickly and affordably. Multi-Tech’s exclusive Cellular Development Platform, a complete hardware solution and Linux environment in one, accelerates getting your solution from proof-of-concept to commercial deployment. Visit www.multitech.com. Follow Multi-Tech on Twitter:  www.twitter.com/MultiTechSys.

Source: Avaya

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