Release:20 Dec 2011
NASHUA, NH – Lyrix, Inc., a leading provider of enterprise focused Software-as-a-Service (SaaS) communications solutions to small and medium businesses (SMB) and Fortune 1,000 companies worldwide, today announced it has been selected by Avaya, a global provider of business collaboration systems, software and services, for membership as a Technology Partner in the Avaya DevConnect program.
Lyrix, Inc. is the developer of Mobiso, a speech recognition based set of communication tools that lets users reach employees quickly and effortlessly from their corporate directory and personal contacts. By simply using voice commands, users can initiate phone calls, conference calls, and send email messages. As a Technology Partner, Lyrix Inc. expects to deliver proven interoperability of their solutions with Avaya’s unified communications portfolio while making speech recognition affordable and simple to deploy from the cloud.
The Avaya DevConnect program promotes the development, compliance-testing and co-marketing of innovative third-party products that are compatible with standards-based Avaya solutions. Member organizations have expertise in a broad range of capabilities – spanning collaboration, management, analytics, reporting and communications-enabled business process applications – helping joint customers extend the value of their collaboration and contact center investments and accelerate the speed at which their organization delivers true value to the bottom line.
“Membership in Avaya’s developer community will help us build our business by serving customers more efficiently and effectively,” said Jeff Gardella, VP of Engineering & Support, Lyrix. “Building on Avaya resources and working more closely with the company to deliver compliance-tested solutions to the market, we are able to reduce network complexity, improve security and reliability, and speed time to deployment so businesses can quickly realize the benefits of the cloud-based Mobiso Speech Assistant.”
The Avaya DevConnect program currently includes thousands of software and hardware developer companies, integrators, service providers and customers. Members have created a broad array of innovative solutions tested for Avaya compliance, including natural language speech recognition applications, mobile and emergency notification services, specialized computer telephony integration and reporting capabilities, and applications tailored for specific vertical industries.
Through the DevConnect program, Avaya provides companies with a wide range of technical education, access and support for many Avaya platforms and interfaces, often at no cost to Registered members. Technology Partners receive additional benefits in terms of in-depth, joint compliance testing activities and co-marketing support, based on their alignment with Avaya’s strategy and value offered to Avaya customers. DevConnect Technology Partners like Lyrix, Inc. must meet rigorous criteria for customer satisfaction, product support, business operations, marketing and sales.
“Technology partners like Lyrix, Inc. are helping Avaya expand the choices available for Avaya customers,” said Eric Rossman, vice president, developer relations, Avaya. “Lyrix’s speech recognition capabilities will help Avaya customers improve their users’ communications experience and productivity while reducing operational complexity and costs.”
Membership information and a listing of solutions developed and tested under the DevConnect program are available at www.avaya.com/devconnect.