Smart IP Blogs

Picking the right company to handle your telecommunications can be difficult and grueling, mainly because it’s so difficult to know what really matters in terms of experience and credentials. Many businesses end up spending thousands of wasted dollars dealing with...

For many businesses, traditional phone lines are still the primary means of communication, taking priority over fax machines, skype, and even computers. Speaking over a telephone can be the next best thing to meeting in person, other than a video call such as Scopia...

Think about it this way. The Coles Note’s version is, Xentrax lives in the Enterprise space. They sell two product groups.

Exactly. Usually end of life products and so on, drive adoption for them. They’re more concerned about ”Is it going to work for me?” unlike ”What features can I use?” They are more concerned about just having dial tone, having it there for years of reliability.

I’ve been in the business for 25+ years prior to coming to SmartIP. Predominately in the Telco Space, I worked for Bell Canada.  I grew up throughout the whole realm of Bell Canada, I guess that’s what was known for.

Smart IP provides a strong Contact Centre portfolio to suite different needs. Contact Centre is a full suite of “call” handling and routing applications with powerful real-time and historical reporting. Through CTI (Computer Telephony Integration), Outbound and...

New software makes it possible to easily embed collaboration capabilities into other applications Enhanced collaboration and communication platform provides a  comprehensive midmarket solution with the industry's smallest footprint New cloud service for enabling SMS...

02-Oct-2013 Unified Communications (UC) is a set of solutions that provide various tools such as: instant messaging (chat), presence information, telephony (including IP telephony), video conferencing, call control and speech recognition with real-time communication...

02-Oct-2013 Today, long hours, hard work and the “on-the-road” culture has become the norm in the business world. Numerous organizations from publicly traded corporations to SMB’s feel the increasing pressure to work smarter, faster and with more creativity on every...

02-Oct-2013 Mobile telecommunication technology brought a revolution to the way we communicate today. It strongly intervenes with both personal and work lives. In today’s world we are more mobile than ever before. Businesses can rapidly connect with clients, vendors,...