Network of companies creates innovative, IP-enabled Unified Communications applications that extend the value of multivendor networks
Released:20 Jul 2011
VANCOUVER, British Columbia – Genesis Systems Corp., a communications management software developer, today announced it has been selected by Avaya, a global provider of business collaboration systems, software and services, for membership in the Avaya DevConnect program.
Genesis Systems is the developer of Genesis Enterprise Manager, an application/application family that allows comprehensive, multi-dimensional management of Avaya phone systems. As a result, companies can effectively manage their entire communications environment, regardless of their platform or total number of PBXs, from a single interface.
The Avaya DevConnect program promotes the development, compliance-testing and co-marketing of innovative third-party products that are compatible with standards-based Avaya solutions. Member organizations have expertise in a broad range of technologies – including IP telephony, contact centers and mobility applications – helping companies extend the value of multivendor networks and transform voice into an intelligent business application that delivers true value to the bottom line.
“Membership in Avaya’s developer community will help us build our business by developing products to serve customers more efficiently and effectively,” said Randy Mennear, CEO of Genesis Systems Corp. “Building on Avaya resources and working more closely with the company to deliver compliance-tested solutions to the market, we are able to reduce the time to deployment dramatically so businesses can quickly realize the convenience and cost saving benefits.”
The Avaya DevConnect program currently includes thousands of software and hardware developer companies, integrators, service providers and customers. Members have created a broad array of innovative solutions tested for Avaya compliance, including natural language speech recognition applications, wireless services, specialized computer telephony integration and reporting capabilities, and applications tailored for specific vertical industries.
Through the DevConnect program, Avaya provides a number of platforms and interfaces for member companies to develop with and enhance.
“Development partners like Genesis Systems are helping Avaya users optimize their communications investment, especially users migrating from legacy platforms,” said Eric Rossman, vice president, developer relations, Avaya. “Genesis provides existing Avaya users with unified products that allow them to effectively manage their PBX platforms in their current state and throughout their migration process.
As a member of the DevConnect program, companies have access to a wide range of support from Avaya, including technical resources and training. There are three levels of membership – Registered, Gold and Platinum – each entailing progressive levels of marketing and sales involvement. Free Registered membership is available to anyone interested in designing Avaya-compatible solutions. Gold-level members and Platinum members must meet rigorous Avaya criteria for customer satisfaction, product support, business operations, marketing and sales. Genesis Systems is a Gold member of the Avaya DevConnect program.
Membership information and a listing of solutions developed and tested under the DevConnect program are available at www.avaya.com/devconnect.
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, data solutions and related services to companies of all sizes around the world. For more information please visit www.avaya.com. For more information on the Avaya DevConnect program, visit www.avaya.com/devconnect.
About Genesis Systems Corp.
Genesis Systems is a software development company established in the early 1980’s that specializes in telecommunications related software products. The first Genesis software was installed in 1984 and today there are thousands in use worldwide managing from a few to many thousands of phones. Over our many years of operation Genesis has established and maintained an excellent reputation for outstanding customer service and satisfaction, product flexibility, ease of use, and reliability. This combined with our expert Technical Support services and constant product development has resulted in Genesis becoming an industry leader in communication management solutions for businesses of all sizes.