We are proud of our Smart Team’s knowledge and expertise. We invest heavily in our employee’s on-going education, training, and professional development. The skill and expertise of our Service and Support personnel is the cornerstone of our legendary customer service and success.

Smart IP’s Technical Support Team is fully certified and trained on the following:

Mitel: Specialist

NEC: Certified on

  • Univerge 8100
  • Univerge 9100
  • Univerge 8300
  • Univerge 9300
  • Univerge 8500
  • Univerge 9500
  • NEAX2000
  • IPK, IPK2
  • SL1100

Asterisk: Certified

Carehawk: Certified

AVST: Certified

Nortel (Avaya) certified on:

  • Norstar
  • MICS
  • CICS
  • BCM
  • CS1000
  • Option 11, Option 51,
  • Option 61
  • Contact Centre
  • Symposium
  • Meridian Mail
  • Call Pilot

Avaya: Certified on

  • IP Office
  • Scopia
  • Contact Centre Select
  • Contact Centre Aura
  • Communication Manager
  • Session Manager
  • System Manager

Rolm: Certified

Structured Cabling and Paging: Certified

Project Management: Specialists