by smartip | Jul 13, 2016 | news
Avaya Outbound Contact Express provides a pre-integrated solution with all the critical components needed for proactive customer experience management Supports mid-size contact centers with 25-250 agents and up to 500 trunks Rapid, simplified deployment reduces time...
by smartip | Jul 13, 2016 | Blog
Did you know that recently Smart IP was recognized as the only independent partner in Canada who is fully trained and Avaya certified to install and service Avaya Aura Workforce Optimization (AAWFO) solutions? Avaya Aura Workforce Optimization unifies Contact...
by smartip | Jul 13, 2016 | Blog
Every technology has a useful life—that’s when it performs the way it was intended AND adds value to your business. But what about when a technology keeps working after its useful life is over? At first this may seem like a good thing: your business enjoys short-term...
by smartip | Jul 13, 2016 | Blog
Company CEO to Give Presentation on How UC Market Forces, Including Context, Mobility, Cloud and Social, Are Fueling the Next Generation of User Productivity This week at the UC Summit, Applied Voice & Speech Technologies, Inc. (AVST), a leading provider of best...
by smartip | Jul 13, 2016 | news
We are pleased to announce that Frost & Sullivan has recognized our long-time partner AVST for the best-of-breed voice and unified messaging solutions that allow customers to retain their existing communications infrastructure and meet multiple demands of...
