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NORAD Calls on Avaya to Help Track Santa’s Sleigh Smart IP: Avaya Night in Canada Success! Avaya Acquires Aurix Avaya Introduces Collaboration Avaya Kicks Off New Fiscal Year Avaya Opens New Office in Shenzhen, China AVOTUS Solution Now Rated “Avaya Compliant” LifeSize HD Video Conferencing Solutions Now Rated “Avaya Compliant” US-Department of Veterans Affairs’ Office of Information & Technology Selects Avaya Government S AVST Showcases CallXpress 8 at ACUTA

NORAD Calls on Avaya to Help Track Santa’s Sleigh

29-Dec-2011

Release:15 Dec 2011

BASKING RIDGE, N.J. – This Christmas Eve, Avaya, a global provider of business collaboration and communications solutions and services, will help the North American Aerospace Defense Command (NORAD) and its volunteer Santa trackers answer the one question on everyone’s mind: “Where is Santa Claus?”
From 4 a.m. MST on December 24 through the early hours of Christmas on December 25, approximately 1,200 volunteer Santa trackers will staff the toll-free 1-877-HI-NORAD Santa hotline, fielding calls from children of all ages inquiring about Santa’s whereabouts. Last year, the NORAD Tracks Santa operations center at Peterson Air Force Base in Colorado received more than 80,400 calls on Christmas Eve from families around the world.

The operations center at Peterson Air Force Base uses Avaya’s real-time voice communications to help route and answer these important calls. Avaya Aura® software and hardware have been tested and certified by the Department of Defense Joint Interoperability Test Command (JITC) to ensure security and reliability for missions such as this — when failure is not an option.

The NORAD Tracks Santa program began in 1955 after a youngster dialed a misprinted telephone number for a Santa hotline, and instead reached a helpful commander at the Continental Air Defense Command Operations Center in Colorado Springs, Colo.

Quotes
“For over 55 years, NORAD has answered the phone calls of excited children from around the world and helped them track Santa Claus and his reindeer. Avaya is a long-time contributor to the NORAD Tracks Santa program and is proud to once again help NORAD deliver some magic and wonder for the holidays.”
— Steve Derr, vice president of DoD sales and sales engineering, Avaya Government Solutions

Additional Resources
• Website: NORAD Tracks Santa
• Website: Avaya Aura®

Smart IP: Avaya Night in Canada Success!

07-Dec-2011

On December 6, 2011 Smart IP hosted an Avaya Night in Canada event. The event was created to meet the demand and the interest in Avaya IP Office. While, being a great system for many organizations of any kind and size, Avaya IP Officebrings a great amount of features for many users.

Smart IP is glad to be a leading Avaya IP Office provider in Ontario and Canada with many successful stories from clients about how the system had helped them achieve their communications needs. With Avaya IP Office release 8 being around the corner (Avaya IP Office release date: December 12, 2011) we gladly look forward for all the new features and the benefits the system can bring to the clients.

Here is an independent overview of the event from Jon Arnold an independent telecom analyst – Read Here

Avaya Acquires Aurix

24-Nov-2011

Release:19 Oct 2011

 

Acquisition will enable Avaya to add speech analytics to Contact Center and Unified Communications

Phonetic audio search engine built on scalable, open architecture enables real-time and historical analysis of one-to-one or group spoken interactions

BASKING RIDGE, N.J. – Avaya, a global provider of business communications and collaboration systems and services, today announced it has acquired Aurix, a global provider of speech analytics and audio data mining technology. A UK-based company, Aurix is now a wholly-owned subsidiary of Avaya.

Aurix’s patented technology enables real-time identification, search and data mining of large volumes of audio and audio-visual material. Built on scalable, open architecture, the company’s applications integrate with Avaya Aura® as well as applications from other vendors. Aurix’s solutions help increase the efficiency and effectiveness of customer service and collaboration events, as well as support compliance requirements and expand business intelligence.

The technologies will be incorporated into Avaya’s Contact Center and Unified Communications portfolios.

Supporting Quotes:
“The value of document search engines is widely understood. There’s another dimension of data that is largely untapped, however, and that is the information exchanged through spoken interactions. Aurix’s technology will help enable Avaya’s customers to quickly find the interactions that can impact their ability to attain high customer satisfaction and increase revenue generation. The analysis of these interactions can drive enhancements in processes that advance their business objectives.”
Brett Shockley, Senior Vice President, Corporate Development, Strategy, and Innovation, Avaya

“Voice interactions represent a vast resource of untapped knowledge. Aurix has focused on building easy-to-use solutions to extract this intelligence to create competitive advantage. The combination of Avaya Aura and Aurix’s speech analytics solutions offer a number of opportunities to create business and customer value that we look forward to accelerating through this acquisition. Our common approach of using an open architecture and focusing on the user experience makes this a good fit for both of us.”
Peter Rogers, CEO, Aurix

“Avaya is bringing a robust set of analytic tools into its mainstream products that will add an important component to the quality of service that Avaya delivers to their enterprise customers and to their customers in turn.”
Dan Miller, Senior Analyst, Opus Research

Tags: Avaya, Aurix, Avaya Aura, unified communications, contact center, customer service, collaboration, audio search engine, speech analytics, audio data mining

About Avaya:
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, data solutions and related services to companies of all sizes around the world.

About Aurix:
Aurix is a global provider of phonetic speech search and analytics technology. Working with a network of technology partners, service delivery professionals and resellers, Aurix provides solutions that help improve efficiency and generate business intelligence.

Avaya Introduces Collaboration

24-Nov-2011

Release:16 Nov 2011

Avaya Introduces Collaboration-Ready Ethernet Switches for the Campus Edge
Avaya updates data networking portfolio with new additions to ERS 4000 series of stackable, collaboration-ready Ethernet switches
New models bring additional functionality including PoE+, flexible SFP+ uplinks and integrated field replaceable power supplies
Avaya ERS 4800 switches deliver future-ready support for advanced Avaya VENA technologies like network virtualization and wireless integration

BASKING RIDGE, N.J. – Avaya, a global provider of business collaboration and communications solutions and services, today announced an updated portfolio of future-ready Ethernet switches that will bring the capabilities of Avaya’s Virtual Enterprise Network Architecture (VENA) to the edge of the campus network.

Designed for collaboration, performance and energy efficiency
The new additions to the Avaya Ethernet Routing Switch (ERS) 4000 portfolio are designed to help enterprises optimize networks for communication and collaboration, and simplify the convergence of voice, video and data communications. They offer:

True plug and play capabilities for IP phones;
More power and faster data rates, through support for standard and enhanced Power over Ethernet (PoE and PoE+) and small form-factor pluggable (SFP/SFP+); and
Centralized authentication for all users and devices on the network—including support for “bring your own device” (BYOD) strategies—when used in conjunction with Avaya Identity Engines;

The ERS 4000 Series can handle up to five times more traffic, consumes up to 50 percent less energy, and provides a total cost of ownership that is up to 50 percent lower than competing solutions.1  Avaya Energy Saver functionality offers an additional 25 percent power savings by ‘dimming’ the network during off-peak hours. Avaya ERS 4000 switches feature high-performance Stackable Chassis technology, which delivers up to 384Gbps of virtual backplane throughput as the stack grows and new units are added. They also offer a virtual hot-swap capability that enables units to be replaced quickly and easily without impacting live traffic—simplifying edge operations and ensuring that the network always stays on.

Future-ready switching
The new Avaya ERS 4800 switches are designed to support future services needed for next-generation campus edge solutions, including advanced Avaya VENA capabilities such as network virtualization and wireless integration.

Avaya’s Virtual Services Fabric extends the reach of virtualized services from the data center to the campus edge, simplifying the network and making it more adaptive and reliable than what is available today. Highly efficient interconnections across the network allow enterprises to better meet the growing peer-to-peer traffic demands of collaborative applications like video. They also help ensure optimal performance for tasks like delivering data center-based desktop applications transparently to end users.

Wireless network performance is critical as enterprises increasingly shift from wired to wireless access and high-definition video applications become commonplace. Avaya’s Wireless Split-Plane technology decouples the control and data traffic, ensuring that wireless data takes the most optimal path across the network. This innovative technology can be embedded directly into the Ethernet switching infrastructure, reducing latency and increasing capacity and performance. Operating costs can be further reduced since it allows the reuse of common hardware, requires fewer network components, and optimizes scalability.

Quotes
“The new Avaya ERS 4800 switches offer a number of features that we have been looking for, from PoE+ and full EAPoL (Extensible Authentication Protocol over LAN) configurability, to redundant swappable power supplies and 10GbE capabilities. The green design and power saving features are icing on the cake. They fit our VoIP needs exactly.”
—Jeff Hardy, network and systems administrator, State University of New York at Potsdam

“We are delighted by Avaya’s continued investments across their networking portfolio, from high-end data center switches to feature-rich branch office access switches. The new additions to the very popular ERS 4000 range bring valuable hardware features and a wealth of software enhancements that allow us to continue to design cost-effective, feature-rich solutions for our enterprise customers.”
—Roberto Casula, technical director, Proximity Communications

“Avaya has managed to improve upon perfection in the ERS 4000 family. The new 4800 models provide superior performance, functionality and upgradeability, for a longer product life that helps cover my bottom line. And with the VENA features, I do not have to worry about being forced into a forklift upgrade. InfoBunker has been leveraging aspects of Avaya’s VENA architecture for years to deliver a robust and scalable solution for our customers while reducing network complexity. Unlike with switches from some other vendors, I know that the ERS 4800 will be able to support my network needs for the foreseeable future.”
—Jason McGinnis, president, InfoBunker

“The network has become the most scalable delivery platform for real-time applications and services such as video, VoIP and desktop virtualization. Delivering a consistent user experience to all users, no matter where they are in the corporation, puts new demands on the network to enable a seamless experience. Avaya’s latest VENA announcement enables this network transformation by extending the network fabric from the data center all the way to the campus edge. The new additions to the ERS 4000 series compliment the ERS 8800 and VSP 9000 to be the building blocks of an enterprise wide network fabric.”
—Zeus Kerravala, principal analyst, ZK Research

“Enterprises want data networking solutions that they can forget about. Solutions that make it effortless for them to connect new IP phones, secure new devices and users, and add more capacity. Avaya’s collaboration-ready ERS 4800 switches deliver these features to enterprises today. They also provide support for advanced Avaya VENA capabilities like network virtualization and wireless integration that will allow enterprises to simplify their networks and the deployment of next-generation applications and services in the future.”
—Steve Bandrowczak, vice president and general manager, Avaya Networking

Avaya Kicks Off New Fiscal Year

24-Nov-2011

Release:27 Oct 2011

Avaya Kicks Off New Fiscal Year With Americas International Sales & Partner Conference
Avaya re-affirms commitment to a customer-centric, partner-enabled business model across the Americas International region
Leverages ‘The Power of We™’ as it outlines Americas International business focus for 2012 and recognizes high performing channel partners for FY 2011 success

Avaya, a global provider of business communications and collaboration solutions and services, today announced a continued focus and commitment to its channel partner model and the Americas International region as it welcomed Avaya Connect channel partners from Canada, the Caribbean and Latin America to its Annual Channel Partner Conference in Cancun, Mexico.

Celebrating the company’s regional performance, John DiLullo, President, Avaya Americas International, thanked the company’s channel partners for their continued commitment and support of the company’s innovation and forward-looking strategy.

The communications and networking industry is at a crossroads where the rapid growth in the number of devices and applications are meeting changing user preferences and employee work-styles. The bottleneck for businesses is no longer access to information — it is the ability to connect people together with the right information at the right time to make smarter decisions in real time.

Avaya continues to enhance business collaboration and communication by developing technologies that enable teams to work better together. Over the past year, Avaya focused on driving profitable growth and evolving as a company to deliver solutions, training, tools, programs and resources for its channel partners to exceed customer expectations.

Avaya also recognized and honored 14 channel partners in nine categories for excellence in 2011. Winners of the Avaya Americas International Channel Partner Awards for 2011 are:

Americas International Contact Center Partner of the Year
Canada – Branttel Networks Inc.
Latin America and the Caribbean – Trans Industrias Electrónicas, S.A.

Americas International SME Partner of the Year
Canada – Bell Canada
Latin America and the Caribbean – Claro Dominican Republic

Americas International Unified Communications Partner of the Year
Canada – Unity Telecom Corporation
Latin America and the Caribbean – First Tech Tecnología Ltda.

Americas International Networking Partner of the Year
Canada – Combat Networks
Latin America and the Caribbean – IKUSI México S.A. de C.V.

Americas International Services Partner of the Year
Canada – TELUS Communications Inc.
Latin America and the Caribbean – Telmart Tecnologías Em Comunicação Convergente Ltda.

Americas International Service Provider Partner of the Year
Canada – TELUS Communications Inc.
Latin America and the Caribbean – Consorcio Red Uno S.A. de C.V.

Americas International Partner Challenge Net New Award
Canada – Branttel Networks Inc.
Latin America and the Caribbean – Axede S.A.

Americas International Marketing Partner of the Year
Canada – Unity Telecom Corporation
Latin America and the Caribbean – Consultores en Teleinformática Empresarial S.A. de C.V.

Americas International Distributor of The Year
Canada – Westcon Canada Systems Inc.
Latin America and the Caribbean – Anixter International Inc.

Quotes
“Avaya Connect channel partners are instrumental to our growth in this region and to helping deliver innovation and value to Avaya customers. The FY 2011 awards honor the partners who made investments and captured opportunities in key areas of growth for both their companies and for Avaya. They are well positioned for continued success.”
— Roberto Ricossa, Channel and Marketing Director, Avaya Americas International

Rapidly changing technologies and rising infrastructure costs have made it more important than ever to make smart technology investments. Customers need solutions that increase productivity and simplify complexity — that provide cost savings and maximize return on investment. This is what Avaya and its partners have been delivering and what we are committed to helping our customers realize — faster, smarter, better technologies that enable communication and make collaboration more seamless.
— John DiLullo, President, Avaya Americas International

Avaya Opens New Office in Shenzhen, China

19-Sep-2011

Release:19 Sep 2011

  • Staff at the new office focused on sales, marketing and customer service
  • New office brings Avaya closer to local customers and channel partners

 

BEIJING, China — Avaya, a global provider of business communications and collaboration solutions and services, announced today it has opened a new office in the city of Shenzhen in the Guangdong Province of China. This new office will help Avaya support local customers and channel partners, and effectively manage business in the city and nearby areas.

The new office, located in Kerry Plaza, Shenzhen, is the sixth Avaya office in China, following Dalian, Chengdu, Guangzhou, Shanghai, and Beijing. Its major functions will include sales, marketing, as well as customer services.

Shenzhen, which now has a population of over 10 million, has been one of the forerunners in China’s economic reform. It is one of the most dynamic cities of China, and ranks number four in the country in terms of economic size. Shenzhen is also the headquarters of many large multinational and domestic companies.

Quotes:
John Wang, Managing Director, Greater China, Avaya

“The new office in Shenzhen gives us a local presence for this important and dynamic city. We look forward to working closely with enterprises of all sizes in this region, with solutions designed to help them enhance productivity and customers service through the latest enterprise collaboration and communications tools. We continue to work closely with local channel partners and a broad channel ecosystem to serve this growing market.”

 

Source: Avaya

AVOTUS Solution Now Rated “Avaya Compliant”

29-Sep-2011

Avotus Professional application is compatible with key Avaya IP Telephony solutions

Release:26 Sep 2011

MISSISSAUGA, Ontario — Avotus Corporation, a leading provider of Telecom Management Services, including Expense Management (TEM), eProcurement, and Usage Management solutions, today announced that its Avotus Professional version 3.19 is compliant with key Internet protocol (IP) telephony solutions from Avaya, a global provider of business collaboration systems, software and services.

Avotus Professional helps businesses view usage, traffic and costing data across virtually all organization levels. The application now is compliance-tested by Avaya for compatibility with Avaya Communication Server 1000 Release 7.0 and 7.5.

“Avotus is proud to have Avotus Professional version 3.19 verified as compliant with Avaya Communication Server 1000,” said Sumer Shankardass, CEO of Avotus. “This compliance helps our customers incorporate new technology and enhance the performance and management of their Avaya network through the deployment of Avaya compatible business applications. This compliance can add value to our customers by enabling them to make more effective use of their existing communication infrastructure while controlling costs.”

Avotus is a member of the Avaya DevConnect program—an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company’s investment in its network.

As a Gold member of the program, Avotus is eligible to submit products for compatibility testing by the Avaya Solution Interoperability and Test Lab.  There, a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compliant.  Doing so helps businesses confidently add best-in-class capabilities to their network without having to replace their existing infrastructure—which can speed deployment of new applications and reducing both network complexity and implementation costs.

“Development partners like Avotus create solutions that are complementary to Avaya products for the marketplace,” said Eric Rossman, vice president, developer relations, Avaya. ”Avotus shares our objective to provide communication solutions that help our customers achieve their business goals, and this compliance demonstrates their commitment.”

About Avaya
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, data solutions and related services to companies of all sizes around the world. For more information please visit www.avaya.com.  For more information on the Avaya DevConnect program, visit www.avaya.com/devconnect.

About Avotus Corporation
Avotus changes the way companies source, procure, and manage their communications services and assets.  By combining technology, automation, and domain expertise under the Avotus Adaptive Communications™ model, Avotus is helping Global 2000 companies transform their telecommunications spend. This strategic set of services includes Communications Assessment capabilities, which help identify, diagnose and understand business problems and opportunities; Advisory Services, which provide valuable insight into clients’ telecom challenges and offer both technical and business process-related solutions which bring enhanced value to our clients; Managed Services, which provide specific business process and service support; and Outsourcing Services, which completely transform a company’s operations and provide third party hosting of a company’s communications infrastructure.

 

Source: Avaya

LifeSize HD Video Conferencing Solutions Now Rated “Avaya Compliant”

29-Aug-2011 Release:10 Aug 2011

  • LifeSize Passport and LifeSize Express 220 are compliant with key Avaya Aura® infrastructure
  • LifeSize solutions enable customers to implement HD video solutions in their existing network infrastructures, reduce costs and minimize complexities

AUSTIN, Texas – LifeSize, a division of Logitech and world leader in HD video collaboration, today announced that its products LifeSize® Passport™ and LifeSize® Express 220™ are compliant with key IP telephony solutions from Avaya, a global provider of business collaboration systems, software and services.

LifeSize Passport and LifeSize Express 220 help businesses make seamless HD video conferencing calls across the enterprise, extending high quality collaboration capabilities to anyone, anywhere. The applications now are compliance-tested by Avaya for compatibility with: Avaya Aura® Communication Manager and Avaya Aura® Session Manager with Avaya one-X® Communicator and the Avaya Desktop Video Device (audio only).

“At LifeSize, we believe that video products work best when they are easy to implement within a company’s existing infrastructure,” said Paul Cantwell, vice president of federal sales, LifeSize. “By pursuing improvements in infrastructure, we are now offering our joint customers a simpler, more cost-effective solution.”

LifeSize is a member of the Avaya DevConnect program – an initiative to develop, market and sell innovative third-party products that seamlessly interoperate with Avaya technology and extend the value of a company’s investment in its network.

As a Platinum member of the program, LifeSize is eligible to submit products for compatibility testing by the Avaya Solution Interoperability and Test Lab. There, a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compliant. Doing so ensures businesses can confidently add best-in-class capabilities to their network without having to replace their existing infrastructure—speeding deployment of new applications and reducing both network complexity and implementation costs.

“By participating in Avaya’s compliance testing program and committing to open standards, development partners like LifeSize are helping businesses get more out of their network investment,” said Eric Rossman, vice president, developer relations, Avaya. “This helps our customers more easily communications-enable critical business processes and uncover new value that can help them build their bottom line.”

Source: Avaya

US-Department of Veterans Affairs’ Office of Information & Technology Selects Avaya Government S

29-Aug-2011 Release:25 Aug 2011

FAIRFAX, VA – Avaya Government Solutions, a wholly owned subsidiary of Avaya, today announced that it has been awarded a blanket purchase agreement (BPA) for support services by the Department of Veterans Affairs’ (VA) Office of Information & Technology (OI&T). These services will support the VA’s 16 major initiatives across its 11 key IT offices and will include the Department of Defense (DoD) / VA Interagency Program Office.

Task orders under this BPA will provide management, oversight, and business and technical services to the VA in support of its 16 initiatives to transform the agency for the 21st century. These priorities include eliminating veteran homelessness, streamlining veteran disability claims and establishing a Virtual Lifetime Electronic Record for veterans.

Avaya Government Solutions has partnered with service-disabled veteran-owned small businesses including OBXtek, HCI Integrated Solutions and CLMS llc to support this bid. It was one of three companies selected by the VA for the two-year BPA.

Quotes
“The ambitious initiatives outlined by the VA will provide better benefits and services to the men and women who have served our country. Avaya Government Solutions is proud to have been selected by the VA to participate in the support services BPA.”
— Steve Derr, vice president of sales, Avaya Government Solutions.

Source: Avaya

AVST Showcases CallXpress 8 at ACUTA

28-Jul-2011
Released: 19 July 2011

Enables 1000+ Educational Institutions with Unified Communication Solutions to Transform Productivity

BALTIMORE, MD, July 17th-19th, 2011 – This week at the 2011 ACUTA Summer Seminar, Applied Voice & Speech Technologies, Inc. (AVST) will demonstrate how CallXpress® 8 transforms the productivity of students, staff, and faculty. Leveraging its 30 years of experience in deploying solutions to the higher education community, AVST will highlight ways to increase business process efficiency through automation, deliver mobility to individuals, and cost effectively migrate to next generation unified communications (UC) applications while leveraging existing IT infrastructure investments. AVST will be on the show floor in booth #210 at the Hyatt Regency in Baltimore, Maryland from July 17-19th.

Many universities and colleges are served by legacy voicemail systems that are long overdue for replacement or upgrade. In today’s economic climate, the prospect of a “rip and replace” IP telephony initiative is not only overwhelming, but downright unaffordable. AVST will help attendees identify steps to building an affordable, phased migration from legacy voicemail solutions to next generation unified communications applications, resulting in a strong return on their UC investment.

Mobility will also be demonstrated, as CallXpress 8 offers a variety of mobile friendly features such as personal assistant, unified messaging, mobile number protection, find-me/ follow-me for single number reach, speech-to-text, hands-free/eyes-free speech interface, and notification to keep faculty and staff connected on the move – regardless of location.

CallXpress also features powerful Communication-Enabled Business Processes (CEBP) solutions, providing colleges and universities with customized applications to increase business efficiency. Some of these applications include: notifications of school closures, campus events, absences, proactive payment reminders, access to course information, events hotline and click-to-call from a campus directory. These applications allow for automated communications reducing human latency and increasing productivity.

“The communications landscape is always changing, and CallXpress provides colleges and universities with the flexibility to keep up to date,” said Denny Michael, AVST’s Vice President of Marketing. “Our industry leading interoperability with all the major telephone, email systems, and business applications ensures that CallXpress will work with your communications infrastructure today and tomorrow.”

ACUTA, which stands for the Association for Information Communications Technology Professionals in Higher Education, is an international non-profit educational association serving colleges and universities. Representing over 1,700 individuals at nearly 750 institutions of higher education with members ranging from small schools and community colleges to the 50 largest U.S. institutions, ACUTA’s core purpose is to support higher education institutions in achieving optimal use of communications technologies.

AVST is a corporate affiliate of ACUTA and has been acknowledged for its support of ACUTA’s regional and national events over the last six years. For more information about AVST’s products for the higher education marketplace, please visit the company’s website at www.avst.com.

About AVST

View an all-new 1 minute movie about AVST:

Applied Voice & Speech Technologies, Inc. (AVST) is a leading developer of unified communications (UC) software. With over 15 million users worldwide and three decades of innovation excellence, AVST is solely focused on delivering solutions that transform enterprise productivity by cultivating a greater level of communication, driving mobility and communication-enabling business processes. Its flagship Unified Communications platform, CallXpress®, offers best in class interoperability, scalability and resiliency while delivering advanced unified messaging, personal assistant, call processing, voicemail, speech, fax and notification capabilities. With CallXpress, an organization can uniquely protect and extend its existing IT and telephony infrastructure investments — now and into the future.

Headquartered in Orange County, California, AVST maintains facilities in Seattle, Washington, Victoria B.C., Canada and the United Kingdom and has remote sales offices throughout the United States. AVST’s Unified Communications solutions are sold and supported internationally by an extensive network of resellers and OEM partners. For more information contact Denny Michael, Vice President of Marketing, at 949-699-2300 or access the company’s website at www.avst.com.

Source:AVST