02-Oct-2013

Mobile telecommunication technology brought a revolution to the way we communicate today. It strongly intervenes with both personal and work lives. In today’s world we are more mobile than ever before. Businesses can rapidly connect with clients, vendors, partners and other parties. Modern organizations striving for success face a challenging environment and must quickly adapt to the ever-changing business field. Mobility presence is an important component for many organizations that want their workforce to be highly productive and available seamlessly throughout the day.

 

Luckily many organizations heavily rely on the unified communications solutions with numerous functionalities that solve simple and complex business communication needs, while delivering unified messaging (voice, fax, and email) for all or selected staff, depending on their needs. UC users can easily access their voice mails and fax messages from their email inbox on their laptops and desktop computers, as well as use their telephone to listen to e-mail messages played back via text-to-speech. One of the main purposes of UC is to allow users to manage their messages regardless of the device. A reliable unified communications can also provide your mobile workforce with a virtual desktop via hands-free mobility applications, such as contact dialing, calendar access, message management, and find-me/follow- me service all supported by easy-to-use voice commands.

A part of mobility presence technology tracks an employee’s location and knows where to deliver messages when needed, whether it’s on the road, office or client meeting. UC also means that every time a new message is received, you are immediately notified via e-mail, pager, phone call, or SMS text message. In basic terms mobility presence simply means that user is available and can be reached almost any time and at any location. It is a solid application that is packaged into UC solution and is used by numerous businesses across the world. To learn more register for – Free Webinar

 

Trends and Stats

 

Presently, many organizations follow the BYOD trend allowing their employees to bring and use their personal devices for business use. In general terms it allows users to be more productive and have a preferred choice of device when deciding what is more convenient for them to use at work. With rapid changes in both telecommunications and IT industries new trends emerge regularly. Companies are now seeing a new drift that comes along with BYOD and is very similar, BYOA or Bring Your Own Application.

 

 

With more and more applications being developed every day, end users have a massive choice of applications that suite their personal and business needs. Many organizations are now developing their own internal applications that run natively on user devices in order to secure company’s internal infrastructure and data while allowing user productivity. Unified communications applications allow secure and protected environment for organizations that want efficient communications tools.

 

Benefits

 

There are multiple benefits that UC and Mobility Presence application can deliver. UC is a rich set that enables mobile workers to increase productivity and reachability.

 

Below are several UC benefits that enable mobile workers to:

 

  • Flawlessly convey desk phone features to the mobile device
  • Seamless access UC features across all communications devices
  • Protect and separate business and personal communications
  • Use personal device to work on business projects while safeguarding business identify

 

Importance to Business

 

Unified Communications is now in the huge demand. No wonder thousands of businesses choose to implement a powerful solution to respond to the market needs, as well as to satisfy business requirements. Unified Communications delivers Mobility Presence, which in turn is important to the business flow and organization productivity. Here are four reasons why it is important to your business today:

 

  • Synchronized single inbox. Unified messaging is made to deliver various types of messages to a single inbox, which permit users to access them on their mobile gadgets. Using single inbox decreases time spent on accessing messages and switching between various devices, allowing easier administration and inbox maintenance.

 

  • Efficient communication and personal assistant. Synchronized inbox means that users can communicate efficiently by having access to all communications. Personal assistant is a “Siri-like” service that enables live interaction with the mobile device. This feature allows hands-free access to the inbox, calendar and other applications installed. Users can simply say “Call John Smith”, “Schedule an Appointment”, “Check My Calendar” and other voice-enabled commands to continue the effectiveness of communications.

 

  • Flexible architecture. The architecture is made to be as flexible as possible, permitting organizations to choose how they want to deploy and use Unified Messaging. The solution lets administrators to implement any type and combination of Unified Messaging as well as to mix Unified Messaging and traditional voice mail users on the same system, via simple configuration changes. The solution supports all four of the popular Unified Messaging architecture types; Server-based Unified Messaging, Client-based Unified Messaging, Secure Unified Messaging and Simplified Unified Messaging.

 

  • Presence. A unique innovation of UC technology is the real-time presence interface, which allows you to view the availability of all other users and their communication preferences. This cuts wasted time tracking down available users and leaving messages. For example, a customer support specialist can use the presence application to identify an available expert qualified to answer a particular customer question.

To learn more about the Unified Communications and Mobility Presence