Smart IP, Canada’s industry leading communications specialist, has been elevated to an Avaya Diamond Level Partner, the highest and most prestigious partnership achievable with Avaya.

Formerly at Sapphire status, Smart IP has continued growing its partnership with Avaya in terms of both products and services since 1979 while delivering cutting-edge communication solutions to a wide range of companies and government agencies throughout Canada.

Avaya, headquartered in Santa Clara, Calif., is a reputable multinational technology company that specializes in business communications, including contact centers, unified communications, and services.

Avaya’s Partner program, Avaya Edge, is selective about its partners, rigorously scrutinizing candidates and choosing only those that display ingenuity and innovation and also contribute valuable expertise to augment Avaya’s industry leading communication solutions. In collaboration, Avaya and its most trusted Diamond Level partners, such as Smart IP, provide customers with top-notch, mission-critical products and services to serve them on premise, in the cloud, or as a hybrid.

According to Avaya’s website, the fast-moving digital world of the modern era centers on communications enablement, and the company is perfectly poised to provide businesses with everything they need to succeed in that area.

The Avaya Diamond Partner accreditation recognizes a partner’s sales and operational achievements, along with their dedication to customer satisfaction as they deploy multi-faceted technology solutions. This endorsement is a validation of Smart IP’s professionalism, ingenuity, expertise, and service excellence and supports the company’s competitive position as a leader within the industry.

As an Avaya Diamond partner, Smart IP collaborates with Avaya to provide end-to-end solutions for single or multi-site operations. Smart IP’s portfolio includes numerous Avaya software and services for unified communications, including Contact Center, Avaya IP Office, Avaya Mobile Applications, among others.

From start to finish, Smart IP assists clients with selecting and implementing innovative IP and digital communications systems, productivity-boosting applications, and other comprehensive services to help them achieve their business objectives. Even after installation, Smart IP’s experts continue to provide professional consultation and critical support to keep their clients up and running.