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ShoreTel Director

Shoretel Phone 265

ShoreTel Director – simple system administration that adds to your bottom line—ShoreTel Director Premises’ unique system management controls all phones, permissions, applications, trunks and voice switches from a simple web-based interface.

ShoreTel Premises Director

IP Phones


ShoreTel Enterprise Contact Center

Shoretel Contact Center Enterprise
  • A Single Interface for Managing All Customer Interactions
  • Support Customers’ Channel Preferences
  • Phone Calls, Chat, IM, Email
  • Skills Based Routing
  • Provide a Seamless Customer Experience Across Channels
  • Manage Your Contact Center Performance
  • Overflows
  • Supervisor Software

ShoreTel Mobility

  • Calling over WiFi
  • Corporate Call Appearance
  • IM
  • Corporate Visual Voicemail
  • Automated Call Handling
  • Lowered LD
  • Conferencing
  • Phone Status Appearance

ShoreTel Mobility

ShoreTel Connect Mobility App

The phenomenal growth of mobile communications offers businesses tremendous advantages. Make sure your company offers your mobile workers the flexibility they crave while giving your IT staff the control they require.

The ShoreTel Connect mobility app enables businesses of all sizes to integrate their employees’ favorite smartphones and tablets with their existing phone system−securely, simply, and cost-effectively. Employees can BYOD (bring your own device) and stay connected from any location around the world on any network— Wi-Fi, 3G/4G, or cellular— while keeping business and personal calls completely separate.

Always Available, Always Secure

Never lose a mobile call connection when you walk inside your building again. With ShoreTel Connect mobility, dropped calls due to building design and materials that inhibit cellular radio transmission are a thing of the past. ShoreTel Connect helps your organization take control of in-building coverage problems by leveraging Wireless LAN networks to provide wireless coverage across your entire enterprise.

ShoreTel Connect’s least-cost routing not only routes cellular calls via the cheapest path inside and outside the enterprise, but it is also one of the only solutions to use VoIP over WLAN on leading iOS / Apple and Android smartphones, tablets, and Apple wearable devices. This drives international costs down while increasing user productivity.

ShoreTel Mobility secures mobile enterprise communications by leveraging proven standards for authentication and encryption with X.509 digital certificates and AES-256 encryption. The solution preserves both simplicity and maximum security by automatically recognizing when the user is outside the enterprise firewall, and automatically launching in response an application-layer SSL VPN.

Rich Communication Features

ShoreTel Connect gives iOS and Android devices the same productivity-boosting features that unify communications for workers in the office—like video conferencing with room-based systems, peer-to-peer video, web conferencing, calendar access, CRM integration, instant messaging, and presence—as well as desk phone features like extension dialing, conference calling, company directory, hold, and call transfer.

The Connect mobility app’s “Today” screen shows scheduled audio conference calls, with a simple “Join” button to connect immediately–with GoToMeeting and WebEx calls supported, too. And ShoreTel Connect supports ShoreTel Conferencing, enabling iOS users to participate fully in collaboration sessions, viewing spreadsheets, presentations, and work sessions from others’ desktops.

Keep It Professional

ShoreTel Connect allows users to separate their business and personal communications on a single device, a “dual persona” solution that maintains separate identities. Employees will never give a customer their personal mobile number again. Instead, their company number follows them from desk to field. And managers can rest easy knowing that customer lists stay with the company, not the employee.


ShoreTel Mobility Lets You Take Your Office With You.

Need to make staying in touch more convenient for employees when they’re out of the office? Wish your employees didn’t give out their personal phone numbers for company business? ShoreTel Sky Mobility puts desk phone features on all popular smartphones and tablets so your employees can stay in touch professionally no matter where they go. You can even find ShoreTel Mobility on the Apple Watch.