Jose FernandezPresident
Jose Fernandez has been the President and owner of Smart IP Inc., since 2008. He is a tireless entrepreneur and founder and CEO of several other very successful telecommunication firms, including Meteor Telecommunications Inc. and Xentrax Contact Centre Solutions. Under Jose’s leadership, these companies have experienced rapid growth and have been profitable every quarter since inception. Under his leadership, Smart IP has experienced the same growth and success. He is committed to providing innovative products and services together with honesty and integrity in all business transactions. After his beginning studies in electronics engineering, Jose applied himself to every aspect of telecom, becoming a leading technician on multiple platforms. His desire to lead a new breed of customer focused professionals, led him to establish his own firms, which routinely meet and exceed all customer expectations. This same desire continues to lead Smart IP as a top heralded and award winning telecommunications service provider, which has been exceeding all growth expectations since he took over leadership.
Ken MacDonaldGeneral Manager
Ken is responsible for all aspects of the customer experience at Smart IP, including system implementations, order fulfillment, customer service and technical support. Amongst his many attributes, Ken has a proven track record as a senior leader with extensive hands-on business management and technology experience. Prior to joining Smart IP, Ken enjoyed an extensive and highly successful 27 year career at Bell Canada. Having literally started in the “mail room” at Bell in 1981, Ken assumed a technical role where he quickly progressed through the ranks. For much of the past fourteen years at Bell, Ken has held progressively senior management positions in Bell Gateways division, eventually becoming the General Manager Gateways Ontario Operations. In this role he was responsible for the delivery of over $500m of revenue annually with a team of 700 management and unionized employees. Additionally, Ken has experience in revenue assurance, operational process development and management, call centre management, information technologies and contract administration.
Lina ColacciVP of Finance
As VP, Finance, Lina Colacci manages the Accounting and Finance operations of Smart IP and its affiliates. She brings in excess of 25 years of experience and razor sharp business acumen to the role having served in similar high level management positions in both the food production and software sector industries. Lina started her career earning an Honours Business Degree at Humber College in Toronto, Canada. She further went on to greater studies at the world renowned Schulich School of Business at York University in the Certified Management Accountants Program, quickly establishing herself as a leader among the alumni. With a particular flair for negotiative collaboration, she is well known for building teams of high functioning abilities. Travelling through additional leadership positions at Beatrice Foods and Cosmoda Inc., Lina was invited to join Xentrax as a driving member of the Product Implementations Department, which quickly developed a renowned reputation for “getting it done”. Moving to the sister company, Meteor Telecommunications, as Executive Controller, and now as VP, Finance at Smart IP, Lina Colacci continues to contribute to both the leadership goals and financial foundations daily in her convincing and professional collaborative style.
Jeff Stevens Director of Marketing
Jeff Stevens brings over 20 years of experience in financial management and development in the communications sector to Smart IP. He previously served as Chief Financial Officer for Remark Telecom. Jeff also held the position of Vice President of Finance for Modular Telephone Interface and was a key player on the management team that grew the company from $9M in annual revenues to over $25M annually in 3 years, with customers across the country in both the private and government sectors. Prior to serving in the communications sector, Jeff began his career as a founding partner of an independent regional accounting and business development firm. Jeff began with studies at Humber College, Sheridan College, the University of Toronto, and the Certified General Accountants Association of Ontario. A leader on many executive projects and departments for Smart IP over the years has enabled him to lead many initiatives in finance, technology, administration, and human resources. His eye for detail and enthusiasm for all things creative has enabled a natural transition from finance to marketing which continues to help Smart IP grow and prosper.