Service & Support

Long known for our leading customer support and technical abilities, Smart IP has won many vendor and customer awards for excellence in customer service. Our depth on technical certifications and accomplishments means we will diagnose your system accurately and provide industry leading resolution performance. Our technical fleet can respond to your service and installation requests in a timely and efficient manner.

Maintenance Plans

  • ONE number to call
  • Full service hours (24×7), weekends and statutory holidays
  • Resolutions for wiring and cable
  • Software Patches
  • Priority Scheduling
  • Preventative Maintenance, including system backups
  • Consulting for communication services
  • Discounted Rates
  • Remote diagnostics and assistance

View our maintenance plans

Phone System Repairs Smart IP has a fully integrated testing and repairing facility that is specifically designed to meet, Avaya, ShoreTel and NEC business telephone and voice mail system needs. We utilize advanced, newest testing equipment which is aimed to detect a component or components in device design that caused the problem. Time is the core when phone equipment needs to be repaired or parts need an urgent replacement. That’s why Smart IP has several time-saving techniques to accelerate repairs and minimize downtime:

 For superior repair and support of your telecommunications equipment Call us at: (905) 759-2660